Tracking progress

For one path: the Participants tab

Open the path from Content Management → Learning Paths and go to Participants. For each person you’ll see:

Column	Meaning
Name, Email, Team	Who they are
Progress	How much of the path they’ve completed
Assigned	When they were enrolled
Assigned By	Who enrolled them, or Self-enrolled

Across paths: the Compliance page

Analytics → Compliance shows training status for audits and compliance reviews.

• The By learning path table lists each system path with its completion across your organization. Turn on Include non-system paths to add your own paths.
• Download a roster CSV for any path to get per-person status for an auditor.
• Per-user PDF evidence and a tenant-wide CSV are also available here.

If you use Vanta, the same data is sent there automatically. See Vanta.

For campaigns

When a path is delivered through a campaign, the campaign’s own pages show progress against the deadline, including who is overdue. Managers can follow their direct reports under Team Management → My Subordinates.

Troubleshooting

Someone isn’t in the Participants list after I assigned them. They probably have no licence. Unlicensed people are skipped during assignment, and AppSec paths always need an AppSec licence. Check User Management → Users.

The path was marked complete the moment I assigned it. The person had already completed every required step, for example on their own or before being unassigned. Completions carry over for direct assignments. Campaigns are different: they count only work done during the campaign, unless a completion recognition window is set.

Learners can go through the steps in any order. The step order in the builder doesn’t enforce anything. Add prerequisites.

I edited the path but a campaign still shows the old steps. Campaigns keep a frozen copy of the path. Remove the path from the campaign and add it again. You can do this only while no participant has started.

I can’t publish, unpublish or delete a path.

• Publishing fails when the path has no steps, a duplicate item, or a prerequisite loop. Click Validate to see why.
• Unpublishing and deleting are blocked while the path is used in an active campaign. Deleting also needs every participant unassigned first.
• System paths can’t be changed at all. Clone them instead.

Learners can’t see the path in the catalogue. The path must be published and its Catalogue switch must be on.