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What are drills?

A drill is a short interactive exercise, usually a few minutes long, that trains people to recognise one specific kind of attack. Each drill recreates the attack in a realistic setting (an inbox, a phone, a chat app, a browser) and asks the learner to spot what’s wrong.

Drills are managed under Content Management → Microlearning, with one tab per drill type.

Drill What the learner does
Phishing Finds the phishing email in a simulated inbox and marks its red flags
Smishing Picks out the malicious text message on a simulated phone
Chat Talks with an attacker in Microsoft Teams, Slack, WhatsApp or LinkedIn and chooses how to reply
MFA Approves or denies a flood of push notifications (MFA fatigue). One approval ends the run.
Vishing Answers a phone call from a synthetic voice and picks spoken replies
QR Phishing Scans a QR code on a sticker or poster and inspects where it leads
Fake Login Inspects a fake sign-in page: URL, certificate, form and footer
AI Chat Decides what is safe to paste into a public AI assistant
Attack Chain Handles an email, a text and a call from the same attacker, one after another
OAuth Consent Reviews an “app wants access” consent screen before allowing it
Attachment Inspects a malicious attachment and a document asking to “Enable Content”
Social Media Reviews their own social feed for details an attacker could use
Deepfake Watches or listens to an AI-generated message from a familiar executive

The Phishing Drills page with ready-made drills

Everything happens inside the simulation. No real emails, texts or calls are sent, and nothing the learner clicks is real.

Most drills follow the same steps:

  1. The scenario: the learner reacts to the attack (picks the suspicious message, chooses replies, approves or denies).
  2. Red flags: they mark everything suspicious: a spoofed sender, a lookalike URL, pressure to act quickly.
  3. The reveal: they see every red flag they found and missed, with explanations.
  4. The response: some drills ask what they should do next, for example report it or verify through another channel.
  5. Knowledge check: a short quiz.

Each correct decision, each red flag found, the correct response and each correct quiz answer earns a point. Marking something harmless as a red flag counts against the score. The final score is a percentage.

A drill counts as passed when the score reaches your organization’s Quiz Completion Threshold (Tenant Settings → Learning & Assessment, 100% by default). While Enable Quiz Functionality is off, there’s no pass mark: finishing the drill is enough, and learners see their score without a pass/fail verdict. Each attempt keeps the verdict it got when it was finished, so turning the setting on or off later doesn’t change earlier results.

Drills aren’t in the course catalogue. Deliver them by:

  • adding them as a step in a learning path, or
  • assigning them to a campaign with Assign Individual Exercises.

Drills can’t be included in SCORM packages for external LMSs.

A drill is recorded like any other exercise: its score and pass/fail appear in campaign and learning path progress, analytics and reports. Failed drills also feed the Human Risk Score.